It became woefully apparent that 1and1 had the worst customer service of any webhosting company. All I wanted was for them to temporarily increased my php memory limit to 32M, but instead I received this:

Dear [user],

Thank you for contacting us.

Your current package only has a maximum PHP memory limit of 30 MB. Upgrading to the new WordPress version requires more PHP memory. We would advise that you upgrade to a Dual hosting package specifically either Dual Advanced or Dual Unlimited to get more PHP memory.

If you have any further questions please do not hesitate to contact us.

Sincerely,

June Zacarnette Hornido

Technical Support

1&1 Internet

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So there you have it. If you want to upgrade your version of wordpress, 1and1 requires you pay them more money; and, for that, 1and1 get a big fuck you from me by the way of cancelling my account.

FUCK YOU